Table of Contents
Why CBSplit tracks customer journeys not pages
The page-level limitation
Traditional analytics tools are page-focused.
They measure:
* Page views * Click paths * Time on page * Bounce rates * Conversion events
These metrics describe surface interaction.
They do not describe revenue durability.
CBSplit was built to track journeys, not pages.
Pages are moments. Journeys are lifecycles
A page represents:
* A single interaction * A step in a sequence * A short-term decision point
A customer journey includes:
* Pre-click intent * Purchase behavior * Upsell decisions * Refund timing * Rebill cycles * Long-term retention
Revenue is defined by the journey, not the page.
Page analytics stop at checkout
Most tools can track:
* Landing page conversion * Checkout initiation * Order confirmation
After that, visibility weakens.
They rarely integrate:
* Refund reconciliation * Subscription survival * Retry logic * Chargeback exposure
CBSplit extends tracking beyond the page boundary.
Journey tracking reveals intent strength
Customer quality becomes visible through:
* Refund behavior * Rebill consistency * Churn velocity * Cohort stability
These signals unfold over time.
Page-level metrics cannot infer lifecycle durability.
Upsell and backend interactions matter
Revenue systems often include:
* Multi-step upsell flows * External checkout systems * Subscription billing platforms * Cross-domain redirects
Page analytics fragment these events.
CBSplit stitches them into a unified journey.
Traffic source meaning emerges in journeys
Two traffic sources may show identical page metrics.
Over time, their journeys may differ:
* One produces stable subscribers * One generates refund clusters * One maintains long-term value * One churns quickly
Page data hides this divergence.
Journey data reveals it.
Scaling decisions require lifecycle visibility
Scaling based on page performance alone can:
* Inflate revenue volume * Increase refund exposure * Reduce retention durability * Raise processor risk
Lifecycle visibility prevents premature scaling.
CBSplit aligns decisions with full journey data.
Revenue durability is a journey outcome
True performance measurement requires:
* Refund-adjusted revenue * Rebill-adjusted LTV * Cohort-level retention analysis * Risk-aware evaluation
These metrics emerge from journeys.
Not pages.
