====== Why two funnels with same front-end behave oppositely ====== ===== The surface similarity illusion ===== Two funnels can look identical. Same landing page. Same headline. Same checkout flow. Same upsell stack. Front-end metrics appear similar. Yet over time, one becomes profitable and stable. The other collapses. CBSplit was built to explain this divergence. ===== The front end is only the entry layer ===== Front-end similarity hides backend differences. Profitability depends on: * Refund behavior * Subscription retention * Rebill success * Customer satisfaction * Processor stability Two funnels can convert at the same rate and still produce opposite lifecycle outcomes. ===== Traffic source changes everything ===== Even with identical front-end assets: * Different traffic sources produce different buyer intent * Messaging alignment varies * Expectation clarity shifts * Refund probability changes High-intent traffic creates durable cohorts. Low-intent traffic inflates short-term metrics and erodes backend stability. CBSplit segments lifecycle performance by traffic origin. ===== Messaging before the click matters ===== Pre-click messaging defines: * Buyer expectations * Perceived value * Emotional framing * Purchase intent depth Two funnels with identical pages can attract: * Aligned buyers in one campaign * Misaligned buyers in another The backend reveals the difference. ===== Subscription dynamics expose divergence ===== In recurring models, identical front ends can produce: * Strong rebill survival in one funnel * Rapid churn in another * Stable lifetime value versus declining cohorts Front-end data cannot predict subscription durability alone. CBSplit evaluates cohort stability across billing cycles. ===== Refund timing reverses conclusions ===== Early metrics may show similar performance. After refund windows close: * One funnel maintains revenue * The other experiences refund clusters Gross revenue equality hides net revenue divergence. CBSplit recalculates profitability after refund reconciliation. ===== Upsell sequencing interacts with audience intent ===== Identical upsell flows can: * Reinforce value for aligned customers * Trigger regret for misaligned customers Audience alignment determines whether upsells strengthen or weaken retention. Front-end similarity does not guarantee behavioral similarity. ===== Scaling magnifies hidden differences ===== At small volume, divergence may appear minor. When scaled: * Refund exposure multiplies * Churn patterns accelerate * Risk thresholds approach * Net profitability separates clearly Small lifecycle differences compound under scale. ===== Profitability is defined by lifecycle durability ===== True funnel performance depends on: * Refund-adjusted revenue * Rebill-adjusted LTV * Cohort retention stability * Traffic-quality alignment Front-end appearance is not predictive of lifecycle resilience. CBSplit measures the entire system.