====== Why backend leaks kill long-term ROI ====== ===== The invisible drain ===== Most marketers watch the front end closely. Clicks. Conversions. Cost per acquisition. Day-one ROAS. Meanwhile, the backend quietly leaks. These leaks rarely show up immediately. CBSplit was built to surface them before they destroy long-term ROI. ===== What backend leaks actually are ===== Backend leaks are not always obvious failures. They include: * High refund rates * Retry-dependent approvals * Subscription churn * Failed rebills * Silent payment declines * Chargeback exposure Each leak may seem small in isolation. Together, they erode profitability over time. ===== ROI is calculated early, damage happens later ===== ROI is often calculated using: * Initial revenue * Blended EPC * Early conversion metrics Backend leaks occur after: * Fulfillment * Customer experience * Billing cycles * Support interactions By the time backend damage is visible, scaling decisions have already been made. CBSplit recalculates ROI after outcomes settle. ===== Refund leaks distort LTV projections ===== Refund-heavy funnels inflate early revenue. They reduce: * Net earnings * Cohort stability * Long-term margin * Processor trust Short-term ROI looks healthy. Long-term ROI collapses. CBSplit adjusts projections using refund-adjusted revenue. ===== Rebill leaks compound silently ===== Subscription funnels rely on rebills. Backend leaks include: * Failed rebills * Grace-period churn * Card expiration losses * Payment friction Each missed rebill reduces lifetime value. Compounded across cohorts, the impact is significant. CBSplit tracks subscription durability over time. ===== Retry leaks increase fragility ===== Heavy retry reliance: * Masks front-end weakness * Increases processor scrutiny * Creates unstable revenue patterns Revenue that depends on repeated recovery attempts is fragile. CBSplit distinguishes clean revenue from recovery-driven revenue. ===== Backend leaks distort scaling decisions ===== When backend health is ignored: * Traffic is scaled prematurely * Budgets are increased too aggressively * Risk accumulates silently * Processor thresholds are approached unknowingly Scaling amplifies leaks. CBSplit ensures backend stability before expansion. ===== Aggregated dashboards hide backend damage ===== Traditional dashboards blend performance. They smooth over: * Cohort differences * Segment-level refund clusters * Traffic-specific churn * Payment behavior patterns Blended averages mask backend erosion. CBSplit preserves granularity to expose it. ===== Long-term ROI depends on backend integrity ===== True long-term ROI requires: * Refund containment * Rebill stability * Clean approvals * Durable customer alignment Front-end performance alone cannot sustain growth. CBSplit aligns ROI measurement with backend truth.